Shipping Policy

At Gift House Toronto, we take pride in delivering high-quality gifts to your doorstep, ensuring they arrive in perfect condition. Please read our shipping policy carefully to understand how we manage deliveries for different products.

Shipping Areas:

Candles and Eco-Resin Products (Trinket Trays, Dishes, and Holders): We offer shipping across Canada and the United States.
Chocolate-Covered Strawberries: Due to the perishable nature of this product, we only deliver within Toronto and the Greater Toronto Area (GTA).

Delivery Timeline:

Non-Perishable Products (Candles, Trays, Dishes, and Holders): Orders are processed within 1-3 business days and shipped with a standard delivery window of 3-7 business days, depending on the destination.
Perishable Products (Chocolate-Covered Strawberries): These are made fresh and delivered on the same day within the Toronto and GTA area. We cannot guarantee an exact time but will deliver within a 3-hour window to ensure freshness. We recommend being available to receive your order.

Shipping Costs:

Shipping rates are calculated based on the product type, size, and delivery location. Additional fees may apply for express shipping options or remote areas.

Important Information for Chocolate-Covered Strawberries:

Due to the freshness of the strawberries, we cannot ship them outside of Toronto and the GTA area. If you are located outside of these regions, please contact us for alternative options.

Customer Responsibilities:

Please provide accurate contact information and delivery instructions to ensure timely and successful delivery.
We are not responsible for delays caused by unforeseen circumstances such as traffic, weather conditions, or incorrect shipping addresses.

Returns and Refunds:

For details on returns and refunds, please refer to our Return & Refund Policy.

By placing an order with Gift House Toronto, you agree to our shipping policies.